Financial Services & Billing

The Health and Wellness Business Office staff provide a variety of functions to assist our patients such as filing claims to health insurance companies in a timely manner, answering any billing questions that arise, and working with patients on any balances due. Our staff is trained to handle healthcare claims and the follow-up with efficiency and confidentiality. In order for our staff to provide you with the best service possible, please understand what YOUR responsibilities are in regard to your healthcare benefits.

(715) 478-4312
Monday – Friday
7 am – 5 pm

Forest County Potawatomi
Health & Wellness Center Business Office
8201 Mish ko swen Drive
Crandon, WI 54520

walk-in-section2-topper

Did You Know?

  • HWC has the following funding sources available
    • Sliding Fee Plan (Forest County Residents Only)
    • Payment Plans
    • Payroll Deduction for FCP Employees
  • You can request a service quote by calling (715) 478-4300 and asking for the following individuals
    • Dental Services: Benefits Coordinator
    • Optical Services: Optical Technician
    • Behavioral Health Services: Behavioral Health Reception
    • All Other Services: Medical Coder

Please note that quotes are only ballpark estimates as final amount due will be based on any tests or procedures your provider may order or perform.

Know Your Benefits: Please understand that even though you are expecting your insurance provider or health plan to pay for all or part of your healthcare treatment, you are ultimately responsible for your bill. (This does not apply for individuals covered under P-Cares, with a few types of services that are exceptions). It is wise to familiarize yourself with your benefits. Your insurer and/or health plan mandates that you are financially responsible for payment of all co-pays, deductibles, and non-covered services, and HWC is contractually-obligated to collect them. Please do not request that we adjust these from your account.

walk-in-section2-topper

Did You Know?

  • HWC has the following funding sources available
    • Sliding Fee Plan (Forest County Residents Only)
    • Payment Plans
    • Payroll Deduction for FCP Employees
  • You can request a service quote by calling (715) 478-4300 and asking for the following individuals
    • Dental Services: Benefits Coordinator
    • Optical Services: Optical Technician
    • Behavioral Health Services: Behavioral Health Reception
    • All Other Services: Medical Coder

Please note that quotes are only ballpark estimates as final amount due will be based on any tests or procedures your provider may order or perform.

Know Your Benefits: Please understand that even though you are expecting your insurance provider or health plan to pay for all or part of your healthcare treatment, you are ultimately responsible for your bill. (This does not apply for individuals covered under P-Cares, with a few types of services that are exceptions). It is wise to familiarize yourself with your benefits. Your insurer and/or health plan mandates that you are financially responsible for payment of all co-pays, deductibles, and noncovered services, and HWC is contractually-obligated to collect them. Please do not request that we adjust these from your account.

Financial Services & Billing

(715) 478-4312
Monday – Friday | 7 am – 5 pm

Forest County Potawatomi
Health & Wellness Center Business Office
8291 Mish ko swen Drive, Crandon, WI 54520